Good questions.
Clearer next steps.

We mainly support overseas Shopify sellers and ecommerce businesses looking for sourcing and order fulfillment services from China.

Our head office is in Shenzhen, Guangdong, China. The full address is available on our Contact page.

The suitable starting requirements depend on the product and services. Share your order volume so we can confirm whether the proposed setup is a fit.

Start by sending product links, specifications or reference images. We discuss sourcing for your requirements rather than promise availability from a public catalog.

Send a product link or specification, destination countries, expected order volume and any custom packaging or inspection requirements.

Your quote confirms the product and services included. Product, shipping, packaging, storage and other charges are identified as applicable.

The available payment method, currency, payment timing and any deposit requirements are confirmed directly before procurement.

Validity depends on the quote and the supplier or shipping conditions. Confirm the validity period before placing an order.

The available connection or import method is confirmed during onboarding. We also agree on product identifiers, order details and the tracking workflow.

Processing arrangements are confirmed for your products and stock plan. Supplier lead times, stock availability and custom production can affect readiness.

Contact support as soon as possible. Whether a change is possible depends on the processing stage; an already-dispatched order cannot be assumed changeable.

We can discuss advance stock, replenishment and inventory handling. Ownership, storage charges and remaining stock arrangements must be agreed beforehand.

Yes. Detailed product links can help communicate the required item. Include variants, materials, dimensions and any differences you need.

Discuss sample availability and approval requirements with us during sourcing. Lead times and charges are confirmed for the selected product.

The checks are agreed for your product. Specifications, sample references, inspection scope and any extra testing should be confirmed in advance.

Share artwork, materials, dimensions and quantity requirements. We can discuss suitable production options and how packaging fits the order workflow.

Custom production may have minimum quantities depending on materials and production method. The applicable quantities are confirmed in your quote.

We can discuss inserts, labels and other brand components. Artwork approval, costs and production lead times are agreed before production.

Available destinations depend on the product and route. Send the countries and product details you need covered so we can review suitable options.

Your quote provides an estimated transit range for the route. Actual delivery can vary due to customs, carrier operations, destination and seasonal demand.

Tracking availability and how it is shared are confirmed for the selected route and order workflow.

Special contents require product and route review. Please send complete details before purchasing stock or taking orders.

Duties, taxes, documentation and destination-related charges should be clarified for your route before shipment.

Use info@lstdrop.com for product quotes and cooperation enquiries, and Support@lstdrop.com for existing order support.

Send the order reference, issue description and relevant photos or tracking information so the team can review the case.

The cause, available evidence and carrier status are reviewed individually. Reporting deadlines and remedies are governed by the arrangements agreed for those orders.